Agenda Day One

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Opening Remarks

Day 1
09: 00-09: 10


● Chairman to be announced

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Keynote: Top eCommerce Trends to Watch in Asia to 2025

Day 1
09:10-09:30


● Speaker to be announced

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Panel Discussion: Modern Consumer Behavior in the New Omni-Channel World

Day 1
09: 30-10:15

The pandemic brought massive changes across almost all industries, for good or bad. For eCommerce, the shift of consumers to digital platforms was out of necessity, but different behaviors have been created or modified out of this necessity. In panel we will interview and summarize some key consumer behaviors that have become prominent recently and project for next 5 years.
● Spencer Ng, Marketing Analytics APAC lead at GFK● Idan Haim, Vice President, Growth & Marketing at foodpanda● Sireethorn Satchatippavarn, Head of Strategy & Innovation at Central Food Retail● Kelly Umberfield, Lead for Fintech, Telecom, App & D2C at Tik Tok

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Presentation: Reserved for Alibaba Cloud Intelligence

Day One
10:15-10:35


● Speaker to be announced

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Panel Discussion: Winning the eCommerce Battle in the post COVID-19 Era

Day One
10:35-11:20

This panel gathers some CEOs. You will hear from some top eCommerce retailers covering food, fashion, and home how their businesses were positioned for the digital world before the crisis and then how they met the challenge of accelerating demand during the lockdown and beyond, and what they plan to implement to embrace the upcoming challenges. What has emerged as the key success factors?
● Claudius Ng, President at Singapore Chamber of E-commerce● Yang Khan, Director of Big Data and Consulting at Alibaba Cloud ● Tang Siew Wai, Country Head, Malaysia at Carousell
● Nakul Gaur, Senior Global Leader, eCommerce at Unilever

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Presentation: Reserved for CDNetworks

Day One
11:20-11:35

● Speaker to be announced

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Presentation: Reserved for iClick Interactive Asia Group Limited

Day One
11:35-11:45

● Speaker to be announced

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Panel Discussion: How leaders in e-commerce deliver exceptional customer experience

Day One
13: 40 to 14: 25

● Klaas van Asten, Director Global Strategy & Transformation at LEGO Group● Binh Le, Head of Ecommerce at Sonkim Fashion ● Anurag Mukherjee, Head of Technology at PT. Matahari Department Store● Jean Thomas, CMO at Pomelo Fashion

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Presentation: 

Day One
14:25 to 14: 45

Speaker to be announced

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Keynote: Topic: tbc

Day One
14:45 to 15:15

Speaker to be announced

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Panel Discussion: How Leaders in eCommerce Deliver Exceptional Customer Experience

Day One
15:15 to 16: 00

With the fastest succession of technological breakthroughs, AI is quickly revolutionizing the eCommerce industry. In this panel session, we invite some CIO/CTOs to share how Artificial Intelligence is bringing a great change in eCommerce, detailed topics covered: (1) Facts and Figures: How Does AI is Transforming the eCommerce Industry? (2) What AI applications I am currently using in my company? (3) How is the ROI of my AI investment?(4) Growth Of eCommerce With Artificial Intelligence (5) How to push the limits on the power of data and AI?
● Spencer Ng, Marketing Analytics APAC lead at GFK● Loek Berendsen, Global Omnichannel Strategist● Varun Verma, APAC Head of Data & Analytics at HEINEKEN● Reserved one for Lynx Analytics● Rserved on for Appier

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Presentation: Reserved for Ekata 

Day One
16:00 to 16:20

Speaker to be announced

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Panel Discussion: The Role of Payment and Fintech Innovations in E-Commerce

Day One
16:20 to 17:05

● Izzzat Aziz, AVP- Emerging Technology and Cyber Security at CIMB● Maria Roesli, VP of Commercial Partnership at DANA Indonesia● Gopal Kiran, Director - Financial Services at Deloitt● Reserved one for DBS Bank.

Agenda Day Two 

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Opening Remarks

Day 2
09: 00-09: 10


Chairman to be announced

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Keynote: Influencer Marketing Trends: What to Expect in the Future

Day 2
09: 10-09: 30


Speaker to be announced

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Panel Discussion: Case Studies: Successful Influencer Marketing

Day 2
09: 30-10: 15

This panel we will discuss why consumers listen to and trust influencers, as well as learn the art behind how to create engaging and fun content to drive results for your brand. Key Topics:
(1) Why consumers trust and listen to influencers; (2)How to find the right influencer for your brand; (3)How to drive influencer marketing ROI
● Vanessa Yeo Barger, VP of Brand at Love, Bonito● Amanda Tan, Lead for Technology and Consumer Electronics at Bytedance● Stephanie Aliwarga, Head of Sales and Partnership at Orami

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Keynote: Enabling the Next Wave of eCommerce through Supply Chain Innovation

Day 2
10:15-11: 00


Speaker to be announced

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Panel Discussion: Streamline Last Mile Operations

Day 2
11: 00- 11:45

Last-mile operations are ripe for change – and soon wasteful, clunky analog processes will be a thing of the past.Learn in this panel how to reduce your costs by taking advantage of the new technology set to revolutionize the final leg of distribution processes.
● Reserved one for Limelight● Sushant Mantry, VP of Operations and Emerging Markets at Zilingo

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Keynote: tbc

Day 2
13:40 to 14:00

Speaker: tbc

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Panel Discussion: Malaysia eCommerce Leaders Talk: Growth, Trends & Opportunities

Day 2
14: 00 to 14: 45

Malaysia can expect huge growth potential in eCommerrce: It is reported that Nearly half of Malaysian consumersare less than satisfied with their digital commerce experience, citing delivery time, delivery costs, and product pricesas their top eCommerce concerns. This panel dissects the reason behind it and how to tackle those challenges together.
● Kenneth Soh, Head of Shopee Mall at Shopee● Alwan Ahimmat, Head of Business Reporting at MYDIN

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Keynote: Indonesia eCommerce market watch 2021-2024

Day 2
14:45 to 15: 05

Speaker: tbc 

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Panel Discussion: Strengthening Digital Business Resilience through Technology in 2021

Day 2
15: 05 to 15: 50

In this panel we will invite Indonesia Business leaders to talk about: (1) Take an innovative approach to protecting your business from fraud; (2) Supply Chain Management: Move from reactive to proactive operations (3) Create exceptional shopping experiences (4) Make the benefits of AI a reality for your business
● Hery Atmadja, ASEAN and Indonesia Digital & Emerging Technology Consulting Lead, Partner at EY● William Kusuma, Head of Partnership and Business Development – GoClub at Gojek● Caesario Parlindungan, XD Strategy & E-commerce at Lion Super Indo

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Keynote: Omni-channel eCommerce solutions platforms for SMEs in Philippines

Day 2
15:50 to 16:10

Speaker: tbc

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Panel Discussion: The eCommerce Philippines Roadmap for 2022 and What Opportunities will Arise in Philippines

Day 2
16:10 to 17:00

The Philippine Gov committed to pursuing programs that will support and complement the 2022 E-Commerce Roadmap that was launched recently by the Department of Trade and Industry. In this panel we will discuss with investors, eCommerce and Omni Channel Integrators, and Brands owners in the Philippines what do they see as opportunities in the upcoming 5 years.
● Rossana Fajardo, Consulting Leader and EY ASEAN Chief Operating Officer at EY